Privacy Policy
Last updated:
Overview
At Nestling, your trust matters to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to families and sitters who use our website and services.
By using Nestling, you agree to the practices described here. We've tried to keep this clear and free of unnecessary jargon, because you deserve to understand how your information is handled.
What we collect
We only collect what we need to connect families with the right care. This may include:
Contact details such as your name, email address, and phone number
Information about your family or the care you're looking for
Profile information that sitters choose to share
Messages and enquiries you send through the platform
Basic technical information, like your device and browser type
How we use it
We use your information to match families with suitable sitters, process bookings and enquiries, keep our community safe, and improve our service over time.
We may also send you helpful updates and occasional tips. You can opt out of these at any time using the link in any email we send.
Sharing your information
We never sell your personal information. We only share what's necessary, such as relevant details between a family and a sitter once a booking is being arranged, or with trusted service providers who help us operate the platform.
We may also share information where required by law or to protect the safety of children, families, and sitters.
Cookies
We use cookies and similar technologies to keep the site working smoothly, remember your preferences, and understand how the site is used. You can manage cookies through your browser settings at any time.
Your rights
You have the right to access, correct, or delete your personal information, and to ask us to stop using it in certain ways. To make a request, just get in touch, and we'll be glad to help.
Security
We take reasonable steps to protect your information using appropriate technical and organisational measures. While no system can be completely secure, we work hard to keep your information safe.
Contact us
If you have any questions about this policy or how we handle your information, please reach out at support@yourbrand.com. We're always happy to help.
